PRIVACY POLICY
Last updated February 10, 2026
This Privacy Notice
for MANCHESTER PERFUSION PRACTICE LIMITED
( 'we', 'us', or
'our'
), describes how and why we might access, collect, store,
use, and/or share ( 'process' ) your personal information when you use our services ( 'Services' ),
including when you:
- Visit our
website
at https://haemoclaim.com or any website of ours that links to this Privacy Notice
- Engage
with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy
Notice will help you understand your privacy rights and choices. We are responsible for
making decisions about how your personal information is processed. If you do not agree with
our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at privacy@haemoclaim.com
.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy
Notice, but you can find out more details about any of these topics by clicking the link
following each key point or by using our table of
contents below to find the section you are looking
for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal information depending on how you
interact with us and the Services, the choices you make, and the products and features you use.
Learn more about personal
information you disclose to us.
Do
we process any sensitive personal information? Some of the information may be
considered 'special' or 'sensitive'
in certain jurisdictions, for example your racial or ethnic origins, sexual orientation,
and religious beliefs. We do not process sensitive personal
information.
Do
we collect any information from third parties?
We do not collect any information from third parties.
How do we process your information? We process
your information to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your information for
other purposes with your consent. We process your information only when we have a valid legal
reason to do so. Learn more about how we process your information.
In
what situations and with which parties do we share
personal information? We may share information in specific situations and with
specific third parties. Learn more about when and
with whom we share your personal information.
How do we keep your information safe? We have
adequate organisational and
technical processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will
not be able to defeat our security and improperly collect, access, steal, or modify your
information. Learn more about how we keep
your information safe.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have certain rights regarding
your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way
to exercise your rights is by visiting
privacy@haemoclaim.com
, or by contacting us. We will consider and act upon any request
in accordance with applicable data protection laws.
Want to
learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect
personal information that you voluntarily provide to us when you
express an interest in obtaining
information about us or our products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The
personal information that we collect depends on the context of your interactions with us and
the Services, the choices you make, and the products and features you use. The personal
information we collect may include the following:
-
names
-
phone numbers
-
email addresses
-
job titles
-
contact preferences
Sensitive Information.
We do not process sensitive information.
All
personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We
automatically collect certain information when you visit, use, or navigate the Services.
This information does not reveal your specific identity (like your name or contact
information) but may include device and usage information, such as your IP address, browser
and device characteristics, operating system, language preferences, referring URLs, device
name, country, location, information about how and when you use our Services, and other
technical information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting
purposes.
Like many
businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice:
https://haemoclaim.com/cookie-policy
.
The
information we collect includes:
- Log
and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this
log data may include your IP address, device information, browser type, and settings and
information about your activity in the Services (such as the date/time stamps associated with your
usage, pages and files viewed, searches, and other actions you take such as which
features you use), device event information (such as system activity, error reports
(sometimes called
'crash dumps' ), and hardware settings).
- Device Data. We collect device data such as
information about your computer, phone, tablet, or other device you use to access the
Services. Depending on the device used, this device data may include information such as
your IP address (or proxy server), device and application identification numbers,
location, browser type, hardware model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
- Location Data. We collect location data such as
information about your device's location, which can be either precise or imprecise. How
much information we collect depends on the type and settings of the device you use to
access the Services. For example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP address). You can
opt out of allowing us to collect this information either by refusing access to the
information or by disabling your Location setting on your device. However, if you choose
to opt out, you may not be able to use certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.We
process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
legal basis) to do so
under applicable law, like with
your consent, to comply with
laws, to provide you with
services to enter into or
fulfil
our contractual obligations, to
protect your rights, or to
fulfil
our legitimate business
interests.
third
parties.
Google
AdSense
,
Facebook
Audience
Network
and Bing
Ads
Google
Cloud
Platform
Google
Site
Search
and Google
Fonts
Stripe
Facebook
Custom
Audience
,
Facebook
Remarketing
,
Google
Analytics
Remarketing
and Google
Ads Remarketing
Google
Ads
and Google
Analytics
WordPress.com
fulfil
the purposes
outlined in this
Privacy Notice
unless otherwise
required by
law.
organisational
and technical
security
measures.
children under
18 years of age
.
In
some regions,
such as
the European
Economic Area (EEA),
United Kingdom (UK),
and Switzerland
, you have
rights that allow
you greater access
to and control over
your personal
information.
You
may review, change,
or terminate your
account at any time,
depending on your
country, province,
or state of
residence.
'DNT'
) feature or
setting you can activate
to signal your privacy
preference not to have
data about your online
browsing activities
monitored and collected.
At this stage, no
uniform technology
standard for
recognising
and implementing
DNT signals has been
finalised
. As such, we do
not currently respond to
DNT browser signals or
any other mechanism that
automatically
communicates your choice
not to be tracked
online. If a standard
for online tracking is
adopted that we must
follow in the future, we
will inform you about
that practice in a
revised version of this
Privacy
Notice.
email us
at
privacy@haemoclaim.com
or
contact
us by post
at:
MANCHESTER
PERFUSION
PRACTICE
LIMITED
12D Woodford Rd
Stockport
SK7 1JJ
United Kingdom
You have the right
to request access to the
personal information we
collect from you,
details about how we
have processed it,
correct inaccuracies, or
delete your personal
information. You may
also have the right to
withdraw your
consent to our
processing of your
personal information.
These rights may be
limited in some
circumstances by
applicable law. To
request to review,
update, or delete your
personal information,
please
visit:
privacy@haemoclaim.com
.
- To deliver and facilitate delivery of
services to the user. We may process your information to provide
you with the requested service.
- To respond to user inquiries/offer
support to users. We may process your information to respond to
your inquiries and solve any potential issues you might have with the
requested service.
- To send administrative information
to you. We may process your information to send you details
about our products and services, changes to our terms and policies, and
other similar information.
- To request
feedback. We may process your information when
necessary to request feedback and to contact you about your
use of our Services.
- To send you marketing
and promotional communications. We may process
the personal information you send to us for our marketing
purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any
time. For more information, see
' WHAT ARE YOUR PRIVACY RIGHTS?' below.
- To deliver targeted
advertising to you. We may process your
information to develop and display
personalised content and advertising tailored to your interests, location, and more. For more information see our Cookie Notice: https://haemoclaim.com/cookie-policy .
-
To protect our
Services. We may process your
information as part of our efforts to keep our
Services safe and secure, including fraud monitoring
and prevention.
- To
identify usage trends. We
may process information about how you
use our Services to better understand
how they are being used so we can
improve them.
- To
determine the effectiveness of
our marketing and promotional
campaigns. We may
process your information to better
understand how to provide marketing
and promotional campaigns that are
most relevant to you.
- To
save or protect an
individual's vital
interest. We may
process your information when
necessary to save or protect an
individual’s vital interest,
such as to prevent
harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.The
General Data Protection Regulation
(GDPR) and UK GDPR require us to
explain the valid legal bases we
rely on in order to process your
personal information. As such, we
may rely on the following legal
bases to process your personal
information:
- Consent. We
may process your information if
you have given us permission
(i.e.
consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance
of a Contract. We
may process your personal
information when we believe it
is necessary to
fulfilour contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send
users information about special
offers and discounts on our
products and services
- Develop
and display
personalisedand relevant advertising content for our users
-
Analysehow our Services are used so we can improve them to engage and retain users
- Support
our marketing activities
- Diagnose
problems and/or prevent
fraudulent activities
- Understand
how our users use our products
and services so we can improve
user experience
- Legal
Obligations. We may
process your information where
we believe it is necessary for
compliance with our legal
obligations, such as to
cooperate with a law enforcement
body or regulatory agency,
exercise or defend our legal
rights, or disclose your
information as evidence in
litigation in which we are
involved.
- Vital
Interests. We may
process your information where
we believe it is necessary to
protect your vital interests or
the vital interests of a third
party, such as situations
involving potential threats to
the safety of any
person.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the followingVendors,
Consultants, and Other
Third-Party Service
Providers. We may share
your data with third-party vendors,
service providers, contractors, or
agents (
'third parties' ) who
perform services for us or on our
behalf and require access to such
information to do that work. We
have contracts in place with our
third parties, which are designed to
help safeguard your personal
information. This means that they
cannot do anything with your
personal information unless we have
instructed them to do it. They will
also not share your personal
information with any
organisation
apart from us. They also
commit to protect
the data they hold on our behalf and
to retain it for the period we
instruct.
The
third parties we may share personal
information with are as
follows:
- Advertising, Direct Marketing, and Lead Generation
- Cloud Computing Services
- Content
Optimisation
- Invoice and Billing
- Retargeting Platforms
- Web and Mobile Analytics
- Website Hosting
We
also
may need to share your
personal information in the
following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When
we use Google Maps Platform
APIs. We may share
your information with certain
Google Maps Platform APIs (e.g.
Google Maps API, Places API).Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but it is not always perfectly precise.
- Affiliates. We
may share your information with
our affiliates, in which case we
will require those affiliates to
honourthis Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business
Partners. We may
share your information with our
business partners to offer you
certain products, services, or
promotions.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.We
may use cookies and
similar tracking
technologies (like web
beacons and pixels) to
gather information when
you interact with our
Services. Some online
tracking technologies
help us maintain the
security of our Services
, prevent crashes,
fix bugs, save your
preferences, and assist
with basic site
functions.
We
also permit third
parties and service
providers to use online
tracking technologies on
our Services for
analytics and
advertising, including
to help manage and
display advertisements,
to tailor advertisements
to your interests, or to
send abandoned shopping
cart reminders
(depending on your
communication
preferences). The third
parties and service
providers use their
technology to provide
advertising about
products and services
tailored to your
interests which may
appear either on our
Services or on other
websites.
Specific
information about how we
use such technologies
and how you can refuse
certain cookies is set
out in our Cookie
Notice
:
https://haemoclaim.com/cookie-policy
.
analyse
the use of the
Services.
The Google Analytics
Advertising Features that we
may use include:
Google
Analytics Demographics
and Interests Reporting
,
Remarketing with Google
Analytics
and Google
Display Network
Impressions Reporting
.
To opt out of being
tracked by Google Analytics
across the Services, visit
https://tools.google.com/dlpage/gaoptout.
You can opt out of
Google Analytics Advertising
Features through Ads
Settings
and Ad Settings for mobile
apps. Other opt out means
include http://optout.networkadvertising.org/
and http://www.networkadvertising.org/mobile-choice.
For more information
on the privacy practices of
Google, please visit the
Google
Privacy & Terms
page.
Google Analytics
We may share your information with Google Analytics to track and6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary toWe
will only keep your
personal information for
as long as it is
necessary for the
purposes set out in this
Privacy Notice, unless a
longer retention period
is required or permitted
by law (such as tax,
accounting, or other
legal requirements).
When
we have no ongoing
legitimate business need
to process your personal
information, we will
either delete or
anonymise
such information,
or, if this is not
possible (for example,
because your personal
information has been
stored in backup
archives), then we will
securely store your
personal information and
isolate it from any
further processing until
deletion is
possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system ofWe
have implemented
appropriate and
reasonable technical and
organisational
security measures
designed to protect the
security of any personal
information we process.
However, despite our
safeguards and efforts
to secure your
information, no
electronic transmission
over the Internet or
information storage
technology can be
guaranteed to be 100%
secure, so we cannot
promise or guarantee
that hackers,
cybercriminals, or other
unauthorised
third parties
will not be able to
defeat our security and
improperly collect,
access, steal, or modify
your information.
Although we will do our
best to protect your
personal information,
transmission of personal
information to and from
our Services is at your
own risk. You should
only access the Services
within a secure
environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market toWe
do not knowingly
collect, solicit data
from, or market to
children under 18 years
of age
, nor do we
knowingly sell such
personal information. By
using the Services, you
represent that you are
at least 18
or that you are
the parent or guardian
of such a minor and
consent to such minor
dependent’s use of the
Services. If we learn
that personal
information from users
less than 18 years of
age
has been
collected, we will
deactivate the account
and take reasonable
measures to promptly
delete such data from
our records. If you
become aware of any data
we may have collected
from children under age
18
, please contact
us at
privacy@haemoclaim.com
.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:In
some regions (like
the EEA, UK, and
Switzerland
), you have
certain rights under
applicable data
protection laws. These
may include the right
(i) to request access
and obtain a copy of
your personal
information, (ii) to
request rectification or
erasure; (iii) to
restrict the processing
of your personal
information; (iv) if
applicable, to data
portability; and (v) not
to be subject to
automated
decision-making.
In certain
circumstances, you may
also have the right to
object to the processing
of your personal
information. You can
make such a request by
contacting us by using
the contact details
provided in the section
'
HOW
CAN YOU CONTACT US
ABOUT THIS
NOTICE?
'
below.
We
will consider and act
upon any request in
accordance with
applicable data
protection laws.
If
you are located in the
EEA or UK and you
believe we are
unlawfully processing
your personal
information, you also
have the right to
complain to your Member
State
data
protection
authority
or UK
data protection
authority.
If
you are located in
Switzerland, you may
contact the Federal
Data
Protection
and
Information
Commissioner.
Withdrawing
your
consent:
If we are relying on
your consent to process
your personal
information,
you have the
right to withdraw your
consent at any time. You
can withdraw your
consent at any time by
contacting us by using
the contact details
provided in the section
'
HOW
CAN YOU CONTACT US
ABOUT THIS
NOTICE?
'
below
.
However,
please note that this will
not affect the lawfulness of
the processing before its
withdrawal nor,
will it affect the
processing of your personal
information conducted in
reliance on lawful
processing grounds other
than consent.
Opting
out of marketing and
promotional
communications: You
can unsubscribe from our
marketing and promotional
communications at any time
by
clicking on the
unsubscribe link in the
emails that we send,
replying
'STOP' or
'UNSUBSCRIBE'
to the SMS messages
that we send,
or by contacting us
using the details provided
in the section
'
HOW
CAN YOU CONTACT US ABOUT
THIS
NOTICE?
'
below. You will then
be removed from the
marketing lists. However, we
may still communicate with
you — for example, to send
you service-related messages
that are necessary for the
administration and use of
your account, to respond to
service requests, or for
other non-marketing
purposes.
Cookies
and similar
technologies:
Most Web browsers are
set to accept cookies by
default. If you prefer,
you can usually choose
to set your browser to
remove cookies and to
reject cookies. If you
choose to remove cookies
or reject cookies, this
could affect certain
features or services of
our Services.
For
further
information,
please
see our
Cookie
Notice:
https://haemoclaim.com/cookie-policy
.
If
you have questions or
comments about your privacy
rights, you may email us at
privacy@haemoclaim.com
.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.We
may update this Privacy
Notice from time to
time. The updated
version will be
indicated by an updated
'Revised'
date at the top
of this Privacy Notice.
If we make material
changes to this Privacy
Notice, we may notify
you either by
prominently posting a
notice of such changes
or by directly sending
you a notification. We
encourage you to review
this Privacy Notice
frequently to be
informed of how we are
protecting your
information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.
The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.